Wade Marketing is no more but…

Last year I posted about Wade Marketing and questioned whether or not it is a scam. Long story short, it was, but I was not going to flat out say it because I don't like to get sued. Since then, Wade Marketing is no longer Wade Marketing, it is now Career Free. If you go … Continue reading Wade Marketing is no more but… →

Is Wade Marketing a scam, legit, or somewhere in between?

With so many job boards showing job postings from Wade Marketing, I decided to apply with them to see if they were a scam, a legitimate business, or somewhere in between.

CCX – College Customer Experience

My daughter wants to study cultural anthropology. Her dream job is to take the items dug up by archeologists and figure out what they are. Since she will graduate in spring 2024, we decided to visit some universities. As someone who nerds out about customer experience, I thought I would compare our tour experiences with … Continue reading CCX – College Customer Experience →

Customer service during a crisis

None of us saw this coming. People will say “I told you so” but I don’t think anyone predicted the magnitude of COVID-19 and its effect on our customers. As we were asked to work from home and not to go out as much, I looked for different options to feed my family while trying … Continue reading Customer service during a crisis →

Customer service in healthcare

Note: This is an opinion piece based on personal experience and observation. Healthcare in the United States usually is not listed as one of the worst industries for customer service; that honor usually goes to cable, internet providers, wireless phone service providers, health insurance and airlines. However, I have found that once COVID took over … Continue reading Customer service in healthcare →

Data: Open vs. Private

In my former work life, I was a FOIA (Freedom of Information Act) officer for a locality. I think it is amazing that we can get information we need from the government (for the most part) or at least have the ability to sue for that information. But where is the line drawn between what … Continue reading Data: Open vs. Private →

Propinquity with Papa Nez

Have you ever had a time in your life where you were completely at peace, an absolute lack of ennui? I struggle to find the best word to portray this feeling. “Zen” seems too simplistic, and any other description cheapens the experience. On Sept. 17, 2018 in an intimate music joint known as the Birchmere … Continue reading Propinquity with Papa Nez →

Let’s talk affordable housing

This discussion has been a long time coming. It’s hard to really determine what is affordable and what kind of housing that is, but I have strong opinions. This discussion will also be 24060-specific, but I feel it will affect 24073 in the near future as those who cannot afford Blacksburg are moving in droves … Continue reading Let’s talk affordable housing →

Houston/Harrell, we have a game day problem

This post is about an isolated neighborhood and Virginia Tech home football games. You may think this is about the trashing of Blacksburg or complaining about students and drunk fans by a disgruntled townie. But just stick with me here. It’s more than that. Pre-pre game Back in 2007, a section of the Houston/Harrell neighborhood … Continue reading Houston/Harrell, we have a game day problem →

Building reuse is elementary

Price’s Fork is just outside of Blacksburg, on Price’s Fork Road between Blacksburg and Christiansburg. From the historical marker “Prices Fork is within the area often referred to as the German New River Settlement. Before 1745, German immigrants moved from Pennsylvania and began settling in this region within the Prices Fork-Tom's Creek area near and … Continue reading Building reuse is elementary →