Last year I posted about Wade Marketing and questioned whether or not it is a scam. Long story short, it was, but I was not going to flat out say it because I don't like to get sued. Since then, Wade Marketing is no longer Wade Marketing, it is now Career Free. If you go … Continue reading Wade Marketing is no more but…
Category: Business
Is Wade Marketing a scam, legit, or somewhere in between?
With so many job boards showing job postings from Wade Marketing, I decided to apply with them to see if they were a scam, a legitimate business, or somewhere in between.
CCX – College Customer Experience
My daughter wants to study cultural anthropology. Her dream job is to take the items dug up by archeologists and figure out what they are. Since she will graduate in spring 2024, we decided to visit some universities. As someone who nerds out about customer experience, I thought I would compare our tour experiences with … Continue reading CCX – College Customer Experience
Customer service during a crisis
None of us saw this coming. People will say “I told you so” but I don’t think anyone predicted the magnitude of COVID-19 and its effect on our customers. As we were asked to work from home and not to go out as much, I looked for different options to feed my family while trying … Continue reading Customer service during a crisis
Customer service in healthcare
Note: This is an opinion piece based on personal experience and observation. Healthcare in the United States usually is not listed as one of the worst industries for customer service; that honor usually goes to cable, internet providers, wireless phone service providers, health insurance and airlines. However, I have found that once COVID took over … Continue reading Customer service in healthcare
Customer service 101
I was craving a chicken sandwich one day and headed to a local fast fast food restaurant noted for their addicting, juicy but crunchy, heaven on a bun. I thanked the teen as he took my money and handed me the hot bag of food. He responded with, “My pleasure.” I had a “huh?” moment, … Continue reading Customer service 101
Months of bad customer service
I am a Customer Service advocate. I love great Customer Service and when the service is mediocre, I usually shrug it off to a bad day. However, I have three for you that I have experienced. Known issues with no solutionI bought a Pixel phone from Google in October 2016. Two months later, my beautiful … Continue reading Months of bad customer service
Businesses! Get off your social soapbox!
Social media is very, well, social. Good companies interact with social media users and not just use their account for pushing news from their websites. People want to engage with you. Engage! Have fun! As I have preached and preached, social media is “social.” Speaking of preaching, there are a couple of things your social … Continue reading Businesses! Get off your social soapbox!
Lisa Sedlak 